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TERMS AND CONDITIONS OF USE

> This is a courtesy English translation of the Italian original. In case of any discrepancy or conflict, the Italian version prevails.

New version in force from 11 July 2026

1. DEFINITIONS

For the purposes of these Terms and Conditions (hereinafter the "Terms"):

Platform or Splax: the "Splax" mobile application together with all related services, features and content.

Owner: Tomas Garulli, a natural person holding the family sole proprietorship pursuant to art. 230-bis c.c. (Italian Civil Code), being the party who operates and makes the Platform available, and Lorenzo Garulli, in his capacity as family collaborator (full details in Section 2).

User: any natural person who is at least 18 (eighteen) years old and who accesses or registers with the Platform.

Account: the personal space associated with a registered User.

Seller: the User who publishes listings on the Marketplace to sell their own goods.

Buyer: the User who purchases goods through the Marketplace.

Consumer: a natural person who acts for purposes unrelated to any business, commercial, craft or professional activity carried out, pursuant to D.lgs. 206/2005 ("Codice del Consumo" — Italian Consumer Code).

Professional Seller: a User who operates on the Marketplace as a professional, entity or business (typically registered as "Shop", "Arena" or "Organization").

User Content or UGC: any content (text, images, videos, documents, reviews, messages, listings) uploaded or published by Users.

2. INFORMATION ON THE OWNER AND IDENTIFICATION

The Platform is operated by:

Owner: Tomas Garulli, holder of the family sole proprietorship pursuant to art. 230-bis c.c.

Codice Fiscale: GRLTMS69P24G337G

Partita IVA: 02281470340

Codice ATECO: 62.01.00 (Production of software not connected with publishing)

Registered office: Strada Tamborino n. 4, 43024 Bazzano (Parma), Italy

Family collaborator: Lorenzo Garulli (CF: GRLLNZ98L22G337J)

Contact e-mail address: support@splax.app

Showcase website: https://splax.app

Web application: https://splax.io

3. SUBJECT MATTER, NATURE OF THE SERVICE AND ROLE OF THE PLATFORM

3.1 Splax is a digital platform dedicated to the community of amateur tactical sports, such as softair, airsoft and related activities, which provides Users with a set of technical and digital features aimed, among other things, at: (a) creating a personal profile and interacting with the community; (b) organising, publishing and registering for events and games; (c) booking slots at arenas, playing fields or facilities managed by third parties; (d) managing teams, membership registrations, affiliations and sports insurance coverage, where available; (e) buying and selling sports equipment through a Marketplace among Users; (f) accessing premium subscriptions and other additional digital features. The features actually available may change over time depending on the development of the Platform, applicable law, agreements with third-party providers and the technical or organisational choices of the Owner.

3.2 With reference to the sale-and-purchase transactions of goods carried out through the Marketplace, Splax operates exclusively as a provider of digital services of technical intermediation among Users. The sale-and-purchase contract is concluded directly and exclusively between the Seller and the Buyer, under the conditions set out in the listing and accepted by the parties. Splax is not a party to the sale-and-purchase contract, does not act as seller, reseller, agent, commission agent, mandatary or representative of the parties, does not acquire ownership, possession or physical availability of the goods, and does not assume any obligations of delivery, custody, warranty or conformity thereof. Within the Marketplace, Splax provides technical tools for publishing listings, searching for goods, communication among Users, managing payment through Stripe, internal management of disputes and, where available, integration with shipping services provided by third-party carriers or logistics operators.

3.3 With reference to events, games, arena or field bookings, FIGT affiliations, membership registrations, sports insurance coverage, team fees and other services offered by organisers, arena operators, teams, associations, federations, sports bodies or other third parties, Splax operates, unless otherwise expressly indicated, merely as a technical tool for the publication, management, booking, communication and/or collection of payments on behalf of the third party providing the service. The relevant contractual relationship is established directly between the User and the third party that offers, organises or manages the service. Such party remains exclusively responsible for the correct performance of the service, for safety, for the suitability of the facilities, for authorisations, for insurance coverage, for regulatory compliance and for any information, tax, administrative or sporting obligation that may be applicable.

3.4 Solely with respect to premium subscriptions, digital promotion services or other digital features expressly indicated as provided directly by the Platform, Splax operates as the direct provider of the relevant digital service. In such cases, the contractual relationship is established between the User and the Owner within the limits and under the conditions specifically set out in the dedicated sections of these Terms and/or in the relevant purchase screens.

3.5 Splax does not carry out generalised prior checks, does not test, does not physically inspect and does not materially verify the goods offered by Sellers, nor does it guarantee the quality, safety, authenticity, lawfulness, regulatory compliance, merchantability, fitness for use or correspondence to the description of the goods published by Users. Likewise, save for any mandatory legal obligation to the contrary, Splax does not guarantee the quality, safety, regularity, suitability, organisation or correct conduct of events, games, bookings, sports activities, affiliations, membership registrations, insurance coverage or other services provided by third parties through the Platform. The Owner retains the right to carry out moderation activities, documentary verification, technical control, removal of content, suspension of Accounts or adoption of other measures provided for by these Terms, by applicable law or as required by the competent authorities, without such activities entailing the assumption of any liability as to the merits of the goods or services offered by Users or by third parties.

3.6 Any liability relating to the goods, services, events, sports activities, affiliations, membership registrations, insurance coverage and information published through the Platform remains with the party that offers, organises, manages or publishes them, without prejudice to the mandatory rights granted to Users by applicable law and to the liabilities that cannot be excluded by law.

4. ACCEPTANCE OF THE TERMS AND AMENDMENTS

4.1 Accessing, registering with and using the Platform entail full acceptance of these Terms, the Privacy Policy, the Cookie Policy and any specific conditions applicable to individual services or features, as in force from time to time. Before registering and, where provided, before using specific paid features or features subject to particular conditions, the User is required to review the relevant contractual and information documents and to expressly give their consent by ticking the appropriate acceptance box. Use of the Platform is permitted only to Users who have accepted these Terms. Should the User not wish to accept them, they are required not to register, not to use the Platform, or to immediately cease using it.

4.2 The Owner reserves the right to modify, update or supplement these Terms at any time, in particular for technical, organisational, commercial, regulatory or security needs, to adapt to new features, to prevent abuse or fraud, or to comply with measures of the competent authorities or with changes to services provided by third parties. Substantial amendments will be communicated to the User with reasonable prior notice and, in any event, at least 15 (fifteen) days before their entry into force, by communication to the e-mail address associated with the Account, in-app notification, notice on the Platform or other suitable means. The notice period may be reduced or excluded where the amendment is necessary to comply with legal obligations, measures of the authorities, security needs, prevention of fraud or abuse, or to avoid harm to Users, the Owner or the Platform.

4.3 Save where a new express acceptance is required, continued use of the Platform after the entry-into-force date of the amendments constitutes acceptance of those amendments. A User who does not wish to accept the amendments may cease using the Platform and request deletion of the Account at any time, without prejudice to the fulfilment of any obligations that already arose before cessation, including payment, delivery, refund, dispute-management, tax or record-retention obligations provided for by law.

5. REQUIREMENTS FOR USE

5.1 Access to and registration with the Platform are permitted exclusively to natural persons who are at least 18 (eighteen) years of age and who have full legal capacity to act pursuant to applicable law.

5.2 It is prohibited to create, use or manage an Account on behalf of a minor, save in cases where specific features of the Platform expressly allow the management of data or documents relating to minors by a parent, guardian, team, association or other authorised party, in compliance with applicable law and the relevant privacy notices. In any event, such features do not confer upon the minor the status of registered User and do not allow the minor to use the Platform directly.

5.3 A party acting in the capacity of parent, guardian, representative of a team, association, arena, shop, organisation or other entity declares and warrants that they hold the powers, authorisations and consents necessary to enter, manage or process personal data, documents, membership registrations, enrolments, insurance coverage or other information relating to third parties, including any minors, and assumes full responsibility for the truthfulness, lawfulness and updating of such data.

5.4 The User undertakes to provide truthful, up-to-date and complete personal, contact and payment data and to keep them as such for the entire duration of the contractual relationship. The use of false identities, misleading pseudonyms or third-party data without title constitutes a serious breach of these Terms and Conditions.

6. REGISTRATION, ACCOUNT AND TYPES OF USER

6.1 Registration takes place through an e-mail address and password, following e-mail verification. The User is solely responsible for the confidentiality of their credentials. Any activity carried out from the Account is attributable to the holder thereof, save proof to the contrary.

6.2 The User, at the time of registration or subsequently, may configure their Account according to one of the following profiles:

Standard User (Member): an adult natural person who uses the Platform as a Consumer.

Team (Squad): a User who represents an amateur sports team and manages its members, fees, affiliations, documents and insurance.

Arena: a User who manages a playing field/arena and publishes bookable slots.

Shop: a User operating as a Professional Seller (business, sole proprietorship, VAT-registered).

Association (Organization): a User who represents a federation, association or entity (including any integrated FIGT module).

Administrator (Admin): reserved for the Owner's staff for moderation and support purposes.

6.3 A User may activate more than one role simultaneously, subject to the respective rules.

6.4 It is prohibited to create more than one Account in the name of the same natural person without the Owner's authorisation, save for a second Account strictly necessary for distinct commercial activity.

7. IDENTITY VERIFICATION, KYC AND SELF-CERTIFICATIONS

7.1 At the time of setting up payments or of enabling features that involve the receipt of funds through the Platform — such as, by way of example, the activities of Seller, arena operator, organiser of paid events, team, association, Shop or Organization — the User is required to complete the identification, verification and control procedures required by the payment service provider Stripe and/or by the Platform. Such procedures may include, depending on the role, transaction volume, risk profile and applicable regulatory obligations, identity verification through Stripe Identity, the acquisition of a valid identity document, facial images or selfies, personal, tax, banking and residence data, as well as any further information or document required for security, fraud-prevention, anti-money-laundering, counter-terrorist-financing, KYC, customer due diligence and regulatory compliance purposes.

7.2 Users who access professional, commercial, organisational roles or roles otherwise capable of receiving payments on their own behalf or on behalf of third parties — including, by way of example, Shop, Arena, Organization, teams, associations, event organisers or other comparable parties — must complete, where required, a business or organisational verification procedure ("business KYC"). Such procedure may include, by way of example and not exhaustively: identification of the legal representative or of the authorised party; verification of the VAT number, tax code, entity identification code or other tax identifier; proof of the activity carried out; business registry extracts, articles of association, deeds of incorporation, delegations, powers of attorney, corporate or associative documents; indication and verification of any beneficial owners; information on the ownership or organisational structure; bank details and any further document or information required by Stripe, by the Platform or by applicable law.

7.3 Failure to complete the verification procedures, or their incomplete, inaccurate, out-of-date or untruthful completion, or the unjustified refusal or delay in providing the documents or information requested, may entail, at the discretion of the Owner and/or Stripe, refusal of enablement, limitation, suspension or revocation of access to the affected features, the blocking or suspension of payments, the temporary withholding of funds within the permitted limits, the cancellation of orders or listings, the closure of the Account and, in the cases provided for, reporting to the payment providers or to the competent authorities.

7.4 The User declares and warrants that all data, documents, declarations and information provided in the context of the verification procedures are truthful, complete, up-to-date, attributable to the User or to the party lawfully represented, and not altered, falsified or misleading. The User undertakes to promptly communicate any relevant change to the data provided and to renew or supplement the documentation where requested by the Platform or by Stripe.

7.5 A Seller who publishes listings in the category of ASG replicas, softair, speedsoft, lasertag, paintball markers or comparable categories is required to self-certify, by means of a specific declaration within the Platform, under their own responsibility: (a) that they are at least 18 (eighteen) years of age; (b) that the good offered is lawfully held and transferable; (c) that the good complies with applicable Italian and European law and, where relevant, with L. 18 aprile 1975, n. 110, with D.M. 9 agosto 2001, n. 362, with D.lgs. 26 ottobre 2010, n. 204 and with any applicable local provisions; (d) that the good does not constitute a firearm, ammunition, an essential part of a weapon, a replica modified beyond the permitted limits, an instrument capable of causing harm, a prohibited good or a good subject to authorisations that the Platform is unable to verify; (e) that the good has not been modified in order to increase its power, alter its intended use, make it capable of harming persons or transform it, even potentially, into a firearm; (f) that the listing, photographs, description and any communication relating to the good are truthful and not misleading.

7.6 The Seller acknowledges that the transformation or alteration of toy weapons, replicas, blank-firing instruments or other devices into firearms or instruments capable of causing harm may constitute criminally relevant offences, including the case of a clandestine weapon or other violations of weapons legislation. The Platform does not carry out police checks, does not certify the technical compliance of goods and reserves the right to remove listings, suspend Accounts, block transactions and report to the competent authorities any content, conduct or good that is or appears to be unlawful, dangerous, non-compliant or contrary to these Terms.

7-BIS. CONFIGURATION OF INCOMING PAYMENTS

7-bis.1 Users who, on any basis, receive payments through the Platform are required, as a necessary condition for receiving funds, to configure a Stripe Connect account through the procedure made available in the app.

7-bis.2 The Stripe Connect account is created and managed directly in favour of the User with Stripe Payments Europe, Ltd. or another applicable Stripe group entity depending on the User's residence, place of establishment, role and applicable law. By completing the payment configuration procedure, the User establishes a direct contractual relationship with Stripe and accepts Stripe's terms, conditions and notices applicable to payment services and connected accounts, including the Connected Account Agreement, the Stripe Services Agreement and the Stripe Privacy Policy, as in force from time to time.

The legal relationship relating to the provision of payment services, to the opening and management of the Connect account, to the execution of payments, payouts, refunds, chargebacks, KYC/AML verifications and any account limitations is directly between the User and Stripe. The Owner is not a payment institution, does not provide payment services on its own account, does not directly hold Users' funds and cannot autonomously dispose of the funds outside the technical flows permitted by Stripe and by these conditions.

7-bis.3 Stripe carries out, according to its own procedures, the identification, verification, anti-money-laundering, counter-terrorist-financing, fraud-prevention, customer due diligence and risk-assessment checks required by applicable law and by its own internal standards, including, where applicable, the PSD2, AML and KYC rules and European and national legislation on payment services. The User undertakes to provide Stripe and, where required, the Platform, with complete, truthful, up-to-date and non-misleading data, documents and information, including identity document, personal and tax data, bank details, information on the activity carried out, any corporate or associative documentation and data relating to beneficial owners.

7-bis.4 Stripe may, in accordance with its own contractual terms, its own internal policies and applicable law, refuse the opening of, suspend, limit, block or close the User's Connect account, as well as suspend, delay, withhold or reverse payments and payouts, for example in the event of incomplete or negative verification, suspected fraud, chargebacks, breach of Stripe's terms, operational or reputational risk, requests from competent authorities, anti-money-laundering obligations or other reasons provided for by Stripe's terms. In such cases the Owner may be technically or contractually required to suspend orders, block features, delay the release of funds, await Stripe's instructions or adopt measures consistent with Stripe's decisions, without this constituting a breach by the Owner towards the User, save in cases of wilful misconduct or gross negligence by the Owner.

7-bis.5 In addition to any fees due to the Owner, including the Purchase Protection fee where applicable, Stripe may apply its own fees, costs, withholdings or charges relating, by way of example, to payment processing, currency conversion, payouts, refunds, chargebacks, disputes, verifications, bank accounts, ancillary services or other payment services, in accordance with the applicable Stripe terms and pricing. Such amounts are determined and withheld directly by Stripe from the funds due to the User or charged in accordance with the methods provided for by Stripe's terms, outside the Owner's control. The User is required to consult and comply with the Stripe terms in force applicable to their Connect account.

8. RULES OF CONDUCT AND PROHIBITED CONTENT

8.1 The User undertakes to use the Platform in compliance with the law, public order, public morality and these Terms. In particular, by way of example but not exhaustively, it is prohibited to:

8.2 The breach of even a single one of these rules entails the consequences set out in Section 29.

9. GOODS AND SERVICES PROHIBITED ON THE MARKETPLACE

9.1 It is expressly prohibited to publish listings, offer for sale, purchase, exchange, donate, request, promote or advertise through the Platform goods or services that are unlawful, dangerous, counterfeit, subject to authorisations that the Platform is unable to verify or otherwise contrary to the law, public order, these Terms or the Platform's policies. In particular, by way of example and not exhaustively, the following are prohibited:

9.2 The publication, attempted publication, request, promotion or attempted sale of prohibited goods or services constitutes a serious breach of these Terms and may entail, even without prior notice in urgent or manifestly unlawful cases: (i) the immediate removal or hiding of the listing or content; (ii) the suspension, limitation or permanent closure of the Account; (iii) the blocking, suspension or delay of transactions and payments within the permitted limits and in accordance with Stripe's procedures; (iv) the cancellation of the affected orders; (v) the retention of the data necessary for evidentiary and legal-protection purposes; (vi) reporting to payment providers, carriers, the competent authorities or supervisory bodies, where appropriate or required by law; (vii) the request for indemnification and compensation for damages, costs, penalties, legal expenses or losses suffered by the Owner, by Users or by third parties.

9.3 Compliance with European, Italian and local legislation on weapons, replicas, ammunition, devices subject to restrictions, regulated goods and prohibited product categories is the exclusive responsibility of the User who publishes, offers, purchases or requests the good or service. Splax does not carry out police checks, does not certify the nature or technical compliance of goods, does not physically verify the items and does not guarantee the lawfulness, authenticity, safety, suitability or merchantability of the goods offered by Users. The Owner retains the right to carry out checks, including automated or documentary ones, remove content, suspend Accounts, block transactions and cooperate with the competent authorities where it deems, even on the basis of indications, that a good, service or conduct is unlawful, dangerous, non-compliant or contrary to these Terms.

10. USER-GENERATED CONTENT (UGC) AND LICENCES

10.1 The User retains ownership of the rights in the User Content uploaded, published, transmitted or made available through the Platform, to the extent that such content is originally owned by the User or is lawfully usable by them.

10.2 By uploading or publishing User Content, the User grants the Owner a non-exclusive, royalty-free, worldwide licence, sublicensable exclusively to suppliers, sub-processors, hosting providers, CDNs, technical service providers and partners strictly necessary for the operation of the Platform, for the duration of the publication of the content and for the further period necessary for technical, backup, security, logging, evidentiary, tax or legal retention.

10.3 The User declares and warrants that they hold all rights, licences, authorisations, consents and releases necessary to upload, publish, share or transmit the User Content through the Platform and to grant the Owner the licence referred to in point 10.2. The User further warrants that the User Content does not infringe third parties' rights, including copyrights, trademarks, patents, designs, trade secrets, image rights, reputation rights, confidentiality or personal-data protection, nor does it contain false, misleading, defamatory, discriminatory, unlawful, dangerous, fraudulent information or information contrary to these Terms. The User undertakes to hold harmless and indemnify the Owner from any claim, complaint, damage, cost, penalty or expense, including reasonable legal expenses, arising from the User Content or from the breach of the warranties referred to in this point.

10.4 The Owner may, in compliance with applicable law and the principles of Regolamento (UE) 2022/2065 ("Digital Services Act" or "DSA"), remove, hide, disable access to, limit the visibility of, suspend the publication of or adopt other proportionate measures on the User Content in the event of breach of these Terms, sufficiently reasoned notice of unlawful content, request or order of the competent authority, protection of the security of the Platform, prevention of fraud, abuse or risks to Users, infringement of third parties' rights or technical necessity.

11. MARKETPLACE AMONG USERS: INTERMEDIARY NATURE AND OPERATION

11.1 The Marketplace allows Users to publish listings and conclude sale-and-purchase transactions of goods directly among themselves. The sale-and-purchase contract is concluded exclusively between the Seller and the Buyer upon acceptance of the order by the Seller, under the conditions resulting from the listing, the order and the relevant communications exchanged through the Platform. Splax is not a party to the sale-and-purchase contract, does not act as seller, reseller, agent, representative, mandatary or commission agent of the parties and does not assume any obligations of the Seller or the Buyer, without prejudice to any mandatory obligations that may be imposed by applicable law on the operator of an online marketplace.

11.2 The Seller is responsible for the publication of the listing and must indicate, in a truthful, complete, up-to-date and non-misleading manner, the essential characteristics of the good, including description, photographs, brand, model, condition of use, any defects, included accessories, price, shipping methods and times, any limitations, legal requirements or particular applicable conditions. The Seller warrants that they have full availability of the good, that they are entitled to sell it, that they comply with the prohibitions of Section 9 and that they do not publish listings relating to unlawful, counterfeit, non-compliant, non-transferable goods or goods not matching the description.

11.3 The Buyer may submit an order through the Platform, with simultaneous authorisation or pre-authorisation of the payment through Stripe, in accordance with the applicable technical flow. The Seller may accept or reject the order within the time limit indicated by the Platform. In the event of acceptance, the payment is acquired or otherwise bound in accordance with Stripe's procedures and the rules of Section 13. In the event of rejection, failure to accept within the time limit or cancellation before acceptance, the payment authorisation is released or the amount is refunded in accordance with the technical timescales of the payment service provider, without this granting the User any right to further indemnities against the Owner.

11.4 The Buyer is responsible for their own purchasing choices and for the use of the purchased good, with particular reference to:

12. PLATFORM FEE (PURCHASE PROTECTION)

12.1 At the time of purchase, the Buyer pays, in addition to the price of the item and the shipping costs, a fee called "Purchase Protection" in favour of the Owner, equal to 5% (five per cent) of the item price + a fixed € 0.25. This fee covers: (i) the management of the payment and the escrow; (ii) mediation in the event of disputes; (iii) customer support; (iv) technical and compliance costs.

12.2 The Seller receives the item price indicated in the listing, net of any fees of their Stripe Connect payment service provider.

12.3 The Owner reserves the right to modify the fee structure in the future, with notice pursuant to Section 4. Any promotional or subscription plans may provide for differentiated rates, which will be indicated at the time of any introduction.

12.4 The Owner operates under the ordinary tax regime and issues, for its own Purchase Protection fees, an electronic invoice through the Sistema di Interscambio (SdI), subject to VAT at 22%. The Professional Seller will issue a proper invoice to the Buyer for the good sold. The invoice issued by the Owner is made available to the Buyer in their personal area and sent through the SdI in accordance with the law.

13. ESCROW, DELIVERY AND CONFIRMATION OF RECEIPT

13.1 The funds paid by the Buyer in relation to the individual transaction are managed through the payment service provider Stripe and remain bound to the successful completion of the operation, in accordance with the technical and contractual rules applicable to the payment service. The Owner does not operate as a payment institution, does not provide payment services on its own account and does not directly hold Users' funds. The Seller acquires the right to the transfer of the price only upon the occurrence of one of the release conditions provided for in this Section, without prejudice to what is provided in the event of dispute, refund, chargeback, suspension of the Stripe account or request of the competent authority.

13.2 The Seller is required to ship the good within the time limit indicated in the listing or otherwise communicated to the Buyer before the conclusion of the order, using the carriers integrated into the Platform or, only in the cases expressly permitted by the Platform, a carrier of their own choice. In any event, the shipment must be trackable and the Seller must enter or make available a valid and verifiable tracking code. The absence, invalidity or non-verifiability of the tracking code may be assessed by the Platform for the purposes of order management and any dispute.

13.3 Delivery is deemed to have taken place, for the purposes of this internal Purchase Protection procedure, when the carrier's tracking system indicates the status "delivered" or equivalent to the address indicated by the Buyer, or when there are objective elements suitable to prove that delivery has occurred. As from the date and time of registration of the delivery by the carrier, the Platform automatically opens a dispute window of 48 (forty-eight) hours.

13.4 Within the time limit of 48 (forty-eight) hours from delivery, the Buyer is required to check the good received with ordinary diligence and may, alternatively: (a) expressly confirm the proper receipt and conformity of the good, with the consequent immediate release of the funds to the Seller; or (b) open a dispute through the appropriate function of the Platform, indicating in a detailed manner the reason for the dispute and attaching, where available, elements of proof such as photographs, videos, communications, shipping documents or other relevant documentation.

13.5 If the time limit of 48 (forty-eight) hours from delivery elapses without express confirmation or the opening of a dispute by the Buyer, the transaction is deemed successfully completed for the purposes of the Platform's internal procedure and the funds are automatically released to the Seller through the automated payment system. From that moment, the Platform's Purchase Protection ceases to operate for the specific transaction, without prejudice to the Buyer's right to assert any mandatory rights recognised by law against the Seller or other responsible parties.

13.6 In the event of failure to ship within the declared time limits, failure to communicate a valid tracking code, impossibility to verify that the shipment has taken place or cancellation of the order before delivery, the Platform may cancel the order and arrange a full refund in favour of the Buyer, including the price of the good, the Purchase Protection fee and any shipping costs not incurred. The Platform retains the right to adopt further measures against the Seller in the event of repeated, abusive or fraudulent conduct, pursuant to Sections 29 and 33.

14. DISPUTES

14.1 The Buyer may open a dispute within the 48 (forty-eight)-hour window through the appropriate function of the Platform, describing clearly the reasons for the dispute and attaching the relevant evidence (photos, videos, shipping documents). Information on the time limits and methods of dispute management is made available in a clear and comprehensible form in the Platform's interface, in compliance with the principles of contractual transparency applicable to online intermediation services.

14.2 (i) The Seller has a response time limit, indicated from time to time in the interface of the specific dispute and determined by the Platform, within which they may propose a solution (by way of example: total or partial refund, replacement, reshipment of the good). (ii) The Buyer may accept or reject the proposal. (iii) In the event of failure to reach agreement between the Buyer and the Seller, a moderator appointed by the Owner examines the dispute, assesses the available documentation and decides, by way of internal technical mediation, the destination of the funds in escrow, ensuring criteria of impartiality and transparency.

14.3 If the Seller does not provide a response within the time limit indicated in the dispute interface, the dispute is deemed internally settled in favour of the Buyer, with the consequent disposal of the funds in escrow as a refund, without prejudice in any event to the rights of both parties to take legal action or to make use of external ADR/ODR tools. The specific deadlines are always visible within the page of the individual dispute.

14.4 The repeated opening of manifestly unfounded disputes by the User may entail a warning, the limitation of certain features, temporary suspension or, in the most serious cases, the closure of the Account, following reasoned communication through the Platform.

15. SHIPMENTS AND SELLER'S RESPONSIBILITY

15.1 The Platform integrates two distinct services for the generation of labels, quotes, tracking and pick-up points:

Packlink Shipping S.L. for the shipment of generic Marketplace items (clothing, accessories, non-sensitive equipment);

BRT S.p.A. specifically for the shipment of softair/speedsoft/lasertag replicas and paintball markers, with auto-confirmation of the order and exclusive routing to the BRT carrier.

The carriage contracts are concluded directly between the Seller (sender) and the carrier, with the Platform acting as a technical tool and, by effect of the contract between Splax and BRT S.p.A., replicas are shipped exclusively through this channel: the Seller is not permitted to choose different carriers or to manage the shipment on their own outside the integrated flow. Compliance with this constraint is a condition for the operation of the Marketplace for the product category subject to special regulation (D.lgs. 204/2010 and subsequent amendments).

16. PROFESSIONAL SELLERS AND THE CONSUMER'S RIGHT OF WITHDRAWAL

16.1 Pursuant to arts. 49 et seq. of D.lgs. 206/2005, the Consumer Buyer who purchases goods from a Professional Seller at a distance has the right to withdraw from the contract within 14 (fourteen) days of delivery, without having to provide any reason. The right does not apply to sales between non-professional private individuals.

16.2 The Platform visually highlights the Seller's status in the listing card (e.g. "verified Shop", "Arena", "Association").

16.3 The Consumer exercises withdrawal by communicating it to the Professional Seller through the contact form, the integrated chat or the attached withdrawal form. Following withdrawal, the Consumer returns the good to the Professional Seller, with return costs at their own expense save for a different offer by the Seller, within 14 (fourteen) days. The refund includes the item price and the standard shipping costs; the Purchase Protection fee is not refundable if the service has been duly performed, save for different provisions of law protecting the Consumer.

16.4 Withdrawal is not possible for goods: made to measure or clearly personalised; sealed and non-returnable for reasons of hygiene or health protection if opened; perishable; in the further cases referred to in art. 59 Cod. Cons. (Italian Consumer Code).

17. LEGAL GUARANTEE OF CONFORMITY (PROFESSIONAL SELLERS ONLY)

17.1 Sales made by Professional Sellers to Consumers are subject to the legal guarantee of conformity of 24 (twenty-four) months pursuant to arts. 128 et seq. D.lgs. 206/2005, with the exceptions provided for used goods (the option to reduce it to 12 months by agreement).

17.2 The Owner does not provide any guarantee of conformity on the goods sold by third parties through the Marketplace.

18. EVENTS AND GAMES

18.1 The User enabled as an organiser, following identity verification and, where required, verification of the role or of the organisation represented, may create, publish and manage events, games, tournaments, amateur sports activities or similar initiatives, whether free or paid, indicating in a clear and complete manner the terms and methods of conduct of the event. The organiser is solely responsible for the truthfulness and completeness of the published information, for the regularity, safety, organisation, authorisation, management and lawfulness of the event, as well as for compliance with applicable law, sporting regulations, local provisions, the requirements of the host facilities and any insurance obligations.

18.2 Paid events provide for the payment of the registration fee through Stripe, in accordance with the technical flow made available by the Platform. The funds may be acquired, bound, temporarily withheld or released to the organiser in accordance with Stripe's technical rules, the conditions applicable to the organiser's role and the Platform's policies. The organiser receives the amount due net of the Platform's fees, Stripe's fees, any pre-sale, insurance or service costs or other amounts due to third parties, where applicable and previously indicated to the User before registration.

18.3 In the event of cancellation of the event by the organiser, or of a cancellation attributable to the organiser or to the facility identified by them, the Platform may arrange a refund to the participants in accordance with the technical methods permitted by Stripe and the applicable policies. Save for different indication given before registration or a different mandatory legal obligation, the refund concerns the consideration for registration to the event actually intended for the organiser. Any ancillary fees, pre-sale fees, service costs, insurance coverage, federal contributions or amounts already accrued, set aside or transferred in favour of third parties may not be refundable, where they constitute services already performed, non-recoverable technical costs or sums no longer available to the Platform.

18.4 The conditions for refund, replacement of the participant, transfer of the registration or withholding of penalties in the event of withdrawal, no-show or supervening impossibility of the participant are established by the organiser and must be communicated clearly before confirmation of the registration. Save for different express indication in the event card or a different mandatory right provided by law, the registration is deemed non-refundable in the event of voluntary withdrawal, no-show or personal impossibility of the participant. The Platform may provide technical tools for the management of refunds, but does not replace the organiser in defining the economic rules of the event, nor is it liable for organisational decisions, save in cases of wilful misconduct or gross negligence by the Owner.

19. ARENA AND FIELD BOOKINGS

19.1 The arena operator publishes bookable slots, whether paid or free. The booking constitutes a contract between the booking User and the arena operator; the Platform acts only as a collection and calendar-management channel.

19.2 The methods and terms of cancellation are governed by the arena operator.

20. ASSOCIATIONS, FEDERATIONS AND AFFILIATIONS (FIGT)

20.1 The Federazione Italiana Giochi Tattici Asnwg A.S.D. (hereinafter "FIGT"), an Amateur Sports Association with registered office at Via Monti della Valchetta 72/A – 00188 Roma, C.F. 97100570585, is a legal entity that is entirely autonomous and independent of the Owner, operating as an external collaborator of the Platform. FIGT has its own organisation, its own statute, its own deliberative bodies and its own legal responsibility. The relationship between Splax and FIGT is of an exclusively technical nature: Splax makes available to FIGT the IT tools for the digital management of affiliations, membership registrations, insurance and related procedures, without assuming any decision-making, organisational or guarantee role in respect of the federal activities.

20.2 FIGT is solely responsible for: (a) decisions relating to the acceptance or rejection of affiliations and membership registrations; (b) the management of relationships with athletes, teams and affiliated associations; (c) the definition and application of its own regulations, statute and disciplinary code; (d) the conclusion, management and performance of the sports insurance policies (in collaboration with ACSI or another body); (e) the management of claims, complaints and disputes relating to the services it provides; (f) compliance with the regulatory obligations proper to the federal activity. The Owner is in no way liable for the decisions, omissions, breaches or liabilities of FIGT, of its representatives or of its bodies.

20.3 The User acknowledges and accepts that any dispute, claim for compensation, complaint or damage arising from FIGT's activities — including, by way of example, the failure to recognise an affiliation, the lack of insurance coverage, disciplinary decisions, errors in the management of membership registrations — must be directed exclusively to FIGT and not to the Owner. The User expressly indemnifies the Owner from any claim connected with the services provided by FIGT.

21. DAILY AND ANNUAL INSURANCE

21.1 The Platform allows the purchase of sports insurance policies (daily on the occasion of events or annual in combination with membership registration) within the system managed by FIGT in partnership with ACSI (Associazione di Cultura Sport e Tempo Libero) or another insurance body indicated by FIGT.

21.2 The policyholder, the intermediary registered with the RUI/IVASS where required, and the party assuming the information and contractual obligations towards the insured parties are FIGT / ACSI (or the different insurance party indicated from time to time). The Owner does not carry out any insurance intermediation activity pursuant to D.lgs. 209/2005 and merely makes available a payment and document-management system.

22. PRO/BUSINESS SUBSCRIPTIONS

22.1 The Platform may offer subscription plans called "Pro" and "Business", intended, as the case may be, for Users, Teams, Shops, Arenas and Associations. The characteristics of each plan, including, by way of example, the number of available listings, the applicable fees, the advanced features, the promotional listings included, access to statistics and any BB Points multiplier, are indicated in the subscriptions screen available on the Platform.

22.2 For the entire duration of the subscription or of the purchased service, the Owner undertakes to provide a digital service that conforms to what is described in the contract and in the relevant information screens, with particular reference to the included features, technical compatibility, interoperability and continuity of supply, taking into account the use to which a digital service of the same type is normally intended, pursuant to art. 135-duodecies of the Codice del Consumo (Italian Consumer Code).

22.3 Should, during the supply period, a lack of conformity of the digital service arise, the Consumer has the right, in the order and within the limits provided for by art. 135-quinquiesdecies of the Codice del Consumo:

The Consumer may exercise these rights by writing to the address support@splax.app.

22.4 In the event of termination of the contract, the Owner refunds to the Consumer the portion of the price corresponding to the period during which the digital service was not conforming, within 14 (fourteen) days of the relevant request, using the same payment method used for the purchase, save for different agreement between the parties. For in-app purchases made through iOS or Android, the refund may be requested and managed, where applicable, directly through the Apple or Google channels, in accordance with their respective conditions and policies.

23. AUTOMATIC RENEWALS, CANCELLATION AND RESTORATION OF PURCHASES

23.1 Save for different indication given in the purchase screen, subscriptions to the Platform renew automatically upon the expiry of the chosen period, monthly or annual, at the price and conditions applicable at the time of renewal, as indicated in the store or in the "Subscriptions" section of the Account. Any changes to price or conditions will be communicated in accordance with the methods provided for by law, by the applicable store policies and by these Terms.

23.2 The User may deactivate automatic renewal at any time before the relevant expiry. Save for a different mandatory legal obligation, a lack of conformity of the digital service pursuant to Section 22, or a different provision of the Apple, Google or Stripe policies applicable to the individual purchase, the early deactivation of the renewal does not give rise to any right to a pro-rata refund of the subscription period already commenced.

23.3 Any free trial periods, discounts, promotions, included credits or special offers are governed by the specific conditions displayed at the time of activation. Upon the expiry of the promotional or trial period, save for deactivation of the renewal within the indicated terms, the subscription may renew automatically at the applicable ordinary price, where provided for by the offer and permitted by the law and by the policies of the relevant store.

23-BIS. PROMOTED LISTINGS AND PROMOTION OF PAID EVENTS

24-bis.1 The Platform allows the User to purchase paid digital services for highlighting their own content, distinguished into:

24-bis.2 The service is offered for predefined durations and the price is indicated at the time of purchase in the appropriate screen and is inclusive of VAT if due. Purely by way of example and not binding, the list prices at the time of drafting this document start from € 0.99 for Boost and from € 2.99 for Showcase; the prices actually applied are those displayed in the app at the time of purchase.

24-bis.3 Unlike the Marketplace services — where Splax acts as an intermediary between the Seller and the Buyer — the promotions constitute digital services provided directly by the Owner to the User. Payment is made through Stripe to the Platform, without the involvement of Stripe Connect or of third-party recipients.

24-bis.4 The service is activated immediately upon the successful completion of the payment and lasts for the indicated period, starting from activation. At the end of the period, the additional visibility ceases automatically without the possibility of pause or postponement.

24-bis.5 As this is a supply of digital content/digital services whose performance begins immediately at the express request of the User, the Consumer, at the time of purchase, expressly consents to the immediate performance of the service and acknowledges that they lose the right of withdrawal referred to in arts. 52 et seq. D.lgs. 206/2005, pursuant to art. 59, paragraph 1, letter o) of the Codice del Consumo (Italian Consumer Code).

24-bis.6 The consideration for the promotion service is in no case refundable once activated.

24-bis.7 The Owner may interrupt the promotion without any refund where:

24-bis.8 The Owner undertakes to provide the highlighting with diligence but does not guarantee: (i) a minimum number of views, clicks or interactions; (ii) a specific placement relative to other competing promotions; (iii) the actual conclusion of a sale or a registration.

24-bis.9 Some Pro/Business subscription plans may include pre-set promotional credits. Such credits are usable within the limits and according to the rules of the individual plan, are not convertible into money or transferable, and lapse upon the termination of the subscription save for different indication.

24-bis.10 The foregoing applies, mutatis mutandis, to the promotion of paid events (stripe-create-event-promotion-checkout function). The organiser who promotes the event is responsible for the conformity of the event with the Terms and the law.

24-bis.11 The consideration for promotional listings is collected by the Owner, which — operating under the ordinary tax regime — issues an electronic invoice through the Sistema di Interscambio (SdI), subject to VAT at 22%. The invoice is made available to the User in their personal area and sent through the SdI in accordance with the law.

24. COMMUNITY POINTS (BB POINTS)

25.1 BB Points are community reward points attributed to Users for specific activities carried out on the Platform, such as interactions in the forum, participation in events, purchases, follows and the optional viewing of advertising videos. The Pro and Business plans may provide for multipliers or additional benefits, as indicated on the Platform.

25.2 BB Points do not constitute money, electronic money, cryptocurrency, legal-tender currency or an enforceable credit, are not convertible into money and do not grant any right to a refund. They may be used, within the limits and according to the methods communicated by the Platform, to obtain discounts or benefits at the Platform or participating partners.

25.3 The conversion value and the conditions of use of the BB Points are those indicated from time to time in the BB Points screen of the app. The Owner may update such values, modify the methods of accrual or use, suspend or terminate the programme, with reasonable prior notice where possible and without this giving rise to any right to indemnities.

25.4 When a transaction, booking or registration allows the use of BB Points, the available discount may be applied at checkout with a simultaneous reduction of the User's points balance. Outside the app, the User may present their QR Code or alternative BB code; the acceptance of BB Points nevertheless remains at the free discretion of the relevant merchant, operator or organiser.

25.5 For the optional viewing of advertising videos, daily accrual limits may be provided, which may also be differentiated by subscription plan, as indicated on the Platform. Any limits reset according to the periodicity communicated in the app.

25.6 It is prohibited to accrue or use BB Points in abusive, artificial or fraudulent ways, including fictitious exchanges, multi-accounts, emulators, bots, click automation or manipulations of the system. Breaches may entail the cancellation of the points, the suspension of the affected features and further measures up to the closure of the Account.

25. CHAT, FORUM AND MODERATION

27.1 The Platform provides communication tools among Users, including 1-to-1 chats, group chats for teams and channels dedicated to transactions, events, affiliations and support requests. Messages are transmitted through the technical infrastructure of the Platform and retained as indicated in the Privacy Policy. The Owner may access them only within the limits strictly necessary for assistance, moderation, security, dispute management, compliance with legal obligations or the protection of its own rights and those of Users.

27.2 The content published in the Forum and in the other public or shared areas of the Platform is visible, within the limits of the applicable settings, to the community or to the authorised parties. The User remains solely responsible for the messages, posts, comments, reviews, reports, files, multimedia content, profile information, listings, event cards and team, arena or shop pages that they upload, send or publish through the Platform.

27.3 The Owner may remove, hide, limit or disable content and communications that breach these Terms, the law, third parties' rights or the Platform's security rules, including by means of automatic moderation tools such as filters, hashing, blocklists or systems for detecting abusive content. Any classification errors or measures deemed unjustified may be contested in accordance with the complaint procedure provided for in Section 28.

27.4 The Platform may make available an in-app support chat, accessible from the "Contact Support" item or equivalent sections, through which the User may communicate with the Owner's staff for operational assistance, reports, technical or contractual clarifications. For formal communications of a legal or privacy nature, including the exercise of GDPR rights, withdrawal, formal notices or formal complaints, the address support@splax.app remains valid, save for a different channel indicated in these Terms or in the Privacy Policy.

27.5 The messages sent through the support chat are processed and retained for the management of the request, the improvement of the service, the security of the Platform and protection in the event of disputes, as provided for by the Privacy Policy. Response times are indicative and depend on the volume of requests; the Owner undertakes to respond without undue delay within reasonable timeframes.

26. REPORTS, NOTICE OF ILLEGAL CONTENT (DSA) AND TRUSTED FLAGGER

28.1 Pursuant to Regolamento (UE) 2022/2065 ("Digital Services Act" or "DSA"), any User or third party may report content deemed illegal through the tools made available by the Platform, including the "Report" function present, where available, on listings, posts, profiles, messages or other relevant areas, or by writing to the address support@splax.app. The report must be sufficiently precise and reasoned and contain, where possible: (a) an explanation of the reasons why the content is deemed illegal; (b) the exact indication, or an indication otherwise suitable to locate the content; (c) the contact details of the reporting party, save in cases where the law allows anonymity; (d) a declaration of good faith as to the accuracy of the information provided.

28.2 The Owner examines the reports in a timely, diligent, non-arbitrary and proportionate manner, taking into account the available information, the seriousness of the alleged breach and the rights and interests involved. Where the content is manifestly illegal or contrary to these Terms, the Owner may remove it, hide it, disable access to it, limit its visibility, suspend features or adopt other measures appropriate to the specific case, without prejudice to any communications or fulfilments required by law or by the competent authorities.

28.3 Relevant moderation decisions are communicated, where required and within the limits permitted by law, to the Users concerned with a concise indication of the reasons and the available remedies. The User who is the recipient of a moderation measure may lodge an internal complaint within 6 (six) months of the communication of the decision, by writing to support@splax.app and indicating the reasons for the contestation and the elements useful for review. The complaint is assessed without undue delay by staff or procedures suitable to ensure an impartial review.

28.4 Without prejudice to the right of the interested parties to make use, where applicable, of the out-of-court dispute-resolution mechanisms provided for by the DSA and to bring proceedings before the competent judicial authority. The Platform, at present, does not qualify as a very large online platform (VLOP) within the meaning of the DSA and, where the conditions are met, benefits from the exemptions provided for micro and small enterprises. Reports from parties qualified as trusted flaggers by the competent authorities are handled with the priority provided for by applicable law.

27. SUSPENSION, BAN AND CONSEQUENCES OF BREACHES

29.1 In the event of breach of these Terms, of the law, of the Platform's policies or of third parties' rights, the Owner may adopt measures proportionate to the nature, seriousness, duration and repetition of the breach, as well as to the risk to Users, the Platform, payments, security or regulatory compliance. Such measures may include, by way of example: formal warning, request for correction, removal or hiding of content, limitation of specific features, suspension of the Marketplace, forum or chats, temporary suspension of the Account, cancellation of points or benefits, blocking or delay of transactions, withholding of funds within the permitted limits and in accordance with Stripe's procedures, permanent closure of the Account and reporting to service providers, to the competent authorities or to supervisory bodies, where appropriate or required by law.

29.2 Suspension or permanent ban are normally reserved for serious, manifestly unlawful, fraudulent or dangerous breaches, including, by way of example, the publication or attempted sale of prohibited goods pursuant to Section 9, fraud, threats, assaults, content involving minors, evasion of identity verifications, manipulation of payments, abuse of the dispute procedures, use of fictitious accounts, bots or circumvention tools, as well as the repetition of minor breaches not remedied despite previous warnings or measures. In urgent cases or cases of immediate risk, the Owner may adopt precautionary measures without prior notice, without prejudice, where applicable, to the User's right to lodge a complaint pursuant to Section 28.

29.3 The User whose Account has been suspended or closed may not circumvent the measure by creating new Accounts, using third parties' Accounts, alternative identities, false data or technical tools aimed at circumventing the Platform's controls. Breach of this prohibition may entail the closure of the linked Accounts, the retention of the data necessary for evidentiary and legal-protection purposes, the blocking of the affected features and the adoption of further initiatives to protect the Owner, Users and the Platform, including the request for compensation for damages and reporting to the competent authorities in the cases provided for.

28. INTELLECTUAL PROPERTY AND TRADEMARKS

30.1 The name "Splax", the logo, the visual identity, the icons, the graphics of the user interface, the layout of the screens, the source code, the database, the editorial texts and any other creative, technical and functional element of the Platform are works of the intellect owned exclusively by the Owner.

30.2 The name "Splax", the logo and any distinctive sign associated with the Platform constitute identifying signs of the Owner. Any third party is absolutely prohibited from: (a) using, registering, filing or claiming the name "Splax" or similar names, in any product class and in any jurisdiction; (b) reproducing, imitating or evoking the logo, the characteristic colours, the graphic elements and the visual identity of the Platform; (c) creating applications, websites, services, products or promotional materials that may generate confusion, association or an appearance of affiliation with Splax. The Owner reserves any action to protect its rights, including opposition to the registration of confusingly similar trademarks, injunctive action and the request for compensation for damages.

29. AVAILABILITY OF THE SERVICE, MAINTENANCE AND INTERRUPTIONS

31.1 The Owner undertakes with reasonable diligence to ensure continuity of the service and is not liable in the event of interruptions, errors, malfunctions or data loss due to technical causes, scheduled maintenance, cyberattacks, force majeure, fortuitous event or acts of third parties.

31.2 The Owner may temporarily suspend the service for necessary maintenance or for the management of situations of risk to the security or integrity of the systems, limiting the suspension to the strictly necessary time and, where reasonably possible, informing users with adequate prior notice through a notice on the website or other suitable channels.

30. LIMITATION OF LIABILITY

32.1 To the maximum extent permitted by applicable law, the Owner is liable exclusively for damages directly attributable to its own fault, breach or violation of legal obligations. In particular, the Owner is not liable for:

32.2 In any event, the cumulative liability of the Owner towards the User on any basis (contractual, non-contractual, indemnity) is limited to the amount actually paid by the User to the Owner by way of Purchase Protection and/or subscription in the 12 (twelve) months preceding the event giving rise to the liability. Without prejudice to the cases of liability that are mandatory by law (wilful misconduct, gross negligence, harm to the person of the Consumer).

32.3 The Owner is not a party to the sale-and-purchase, event-participation or arena-booking contracts concluded between Users and does not guarantee the quality, safety, legal compliance or correspondence to the description of the goods or services offered by third parties, without prejudice to any provision made for the mandatory protection of Consumers by applicable law

31. INDEMNIFICATION

33.1 The User undertakes to hold harmless and indemnify the Owner (as well as its collaborators, suppliers, consultants) from any claim, action, claim for compensation, legal cost and penalty arising from:

33.2 This indemnification does not operate to the extent that the third parties' claim is directly and solely attributable to the wilful misconduct or gross negligence of the Owner or concerns mandatory rights of the Consumer pursuant to applicable law.

34. NOTICES, COMMUNICATIONS AND LANGUAGE

34.1 Communications to the Owner take place at the address support@splax.app. Communications to the User take place at the e-mail address associated with the Account.

34.2 The Italian version of the Terms constitutes the official and prevailing version over the English one.

36. GOVERNING LAW AND JURISDICTION

36.1 These Terms are governed by Italian law, without prejudice to the mandatory Consumer-protection provisions of the jurisdiction of the User's residence within the European Union.

36.2 For disputes with Consumers, the competent court is that of the Consumer's residence or domicile. For disputes with non-consumer Users, the Court of Parma has exclusive jurisdiction.

37. FINAL PROVISIONS

37.1 The possible nullity or invalidity of individual clauses does not entail the nullity of the entire contract, which will continue to apply to the parts not affected, unless the eliminated clause is essential to the contractual arrangement.

37.2 The User may not assign their rights and obligations without the written consent of the Owner. The Owner may assign the contract in the event of transfer of the business branch, subject to prior notice.

37.3 The following form an integral part of the Terms: the Privacy Policy, the Cookie Policy.

37.4 Unfair terms and specific approval. Pursuant to and for the effects of arts. 1341 and 1342 c.c. (Italian Civil Code), and within the limits permitted by Consumer-protection legislation, the User declares that they have read, understood and specifically approve the clauses that provide for or govern: unilateral amendments to the Terms (Sec. 4.2); limitations, suspensions, closure of the Account and consequences of breaches (Sec. 27); the "Purchase Protection" fee and the related economic conditions (Sec. 12); the automatic release of funds upon the expiry of the dispute time limit (Sec. 13.5); the non-refundability and loss of the right of withdrawal for digital promotional services with immediate performance (Sec. 24-bis.5, 24-bis.6 and 24-bis.7); limitations of the Owner's liability (Sec. 30); the User's indemnification obligations (Sec. 31); the exclusive jurisdiction for non-consumer Users (Sec. 36.2).

The registration and purchase interface on the Platform provides a specific selection box dedicated to the approval of such clauses, distinct from the general acceptance box of the Terms and Conditions, with links to the sections concerned and a summary recap text.

38. CONTACTS

Support e-mail and DSA notices: support@splax.app

Privacy-request e-mail: see the Privacy Policy

Registered office: Strada Tamborino 4, 43024 Bazzano (Parma), Italy